gumption public works
billy bicket's notes and observations
Tech Consulting Work @ SF Works
Our friends at SF Works are looking for a technology consultant to assess CRM capabilities and beyond (See below for scope of work provided by SF Works).
Please contact Eugenie Fitzgerald efitzgerald@sfworks.org for more information, and tell her that I sent you.
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Tech-consultancy scope
Contract drafting
·Drafting detailed technical specifications for adding new benefit programs to the software tool
·Negotiating development and delivery timeline (including milestone setting and review)
·Defining roles, responsibilities, expectations of SF Works and our technology vendor in areas not limited to research, QA-testing, trouble-shooting protocols, product and service delivery
·Ensure all the necessary components of an IT-vendor-contract is included
2.Technology Evaluation
·Evaluate and make recommendations on new or existing technology tools including benefits enrollment software, CRM systems and databases, Tax
·Preparation/HR/payroll and other software programs used by individuals, businesses, nonprofits and government organizations.
·Help us understand backend integration capabilities between different systems.